COMMON RETURN QUESTIONS
WHICH ITEMS ARE RETURNABLE?
Within 30 days of receipt of your shipment
In original condition
Unwashed and Unworn
In the original packaging with tags attached
WHICH ITEMS ARE NON-REFUNDABLE?
Free gifts or promotional items
ARE THERE ANY CHARGES FOR RETURNING AN ITEM?
Original shipping charges (if any) are non-refundable
You are responsible for the return shipping charges
HOW DO I RETURN AN ITEM?
To return the product please visit www.london-clothing.com and on the bottom part of the site you will see the page Returns & Exchanges. Go to this page and follow the instructions or contact us at firstname.lastname@example.org
HOW SOON WILL I GET MY REFUND?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied by the original method of payment, within 30 business days.
STILL HAVE A QUESTION?
Email us at email@example.com with your full name, order number and we will get back to you shortly.